Grease Pilot Terms And Conditions Rev. 4 04/23/26
1. General
User is referred to in this text as any individual who visits Greasepilot.com or uses Grease Pilot products and/or services. The Greasepilot.com (referred to in this text as “Grease Pilot”) is comprised of various web pages operated by MAS Aviation LLC DBA Grease Pilot (“Greasepilot.com”). Grease Pilot is offered to you conditioned on your acceptance without modification of these terms and conditions. To access the online course, you must read and agree to these Terms and Conditions. The term “course” includes the course modules, lessons, web pages, videos, and any other content accessed when you purchase access to a Grease Pilot Course. Your use of greasepilot.com constitutes your agreement to these Terms and Conditions. Please read these terms carefully, and keep a copy of them for your reference.
2. Use of Course Materials
All course materials, along with references used in or related to the course, are the property of Grease Pilot or of third parties. As an course registrant, users may view and read all materials that are part of the course. Users may also print any or all screen and pdf file pages for Users personal use in taking the course, but Users may not share, communicate, publish or in any manner distribute to other parties the course, login and password, readings, references, links or any other materials. These terms and conditions regarding use of materials apply upon registration for the course, while Users are taking the course, and upon and after completing, withdrawing from or terminating the course.
3. Electronic Communications
Visiting greasepilot.com or sending emails to Grease Pilot constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
4. SMS / Text Messaging Terms
By providing your mobile phone number and opting in to receive text messages from Grease Pilot, you agree to the following terms:
– Consent. You consent to receive recurring automated text messages from Grease Pilot at the mobile number you provide. Consent is not a condition of purchasing any goods or services from Grease Pilot. You represent that you are the account holder of the mobile number provided or have authorization from the account holder to opt in.
– Types of Messages. Messages may include account notifications (such as order confirmations, password resets, course access, and subscription renewals), customer care communications, marketing messages (including new course releases, new product announcements, promotions, podcast updates, and new customer leads), and requests for feedback or survey participation.
– Message Frequency. Message frequency varies based on the type of communication and your interaction with Grease Pilot.
– Message and Data Rates. Standard message and data rates may apply based on your mobile carrier plan. Grease Pilot is not responsible for any charges imposed by your carrier.
– Opting Out. You may opt out of SMS communications at any time by replying STOP to any text message from Grease Pilot. After opting out, you will receive a confirmation message and no further texts will be sent unless you opt back in. You may reply HELP for support or contact us at office@greasepilot.com.
– No Sharing of Mobile Opt-In Data. Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers may only be shared with service providers who assist Grease Pilot in delivering SMS messages, and such providers are bound by confidentiality obligations.
– Supported Carriers. SMS services are available through major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
– Changes to SMS Terms. Grease Pilot reserves the right to modify these SMS terms at any time. Continued participation in SMS communications after changes are posted constitutes acceptance of the revised terms.
5. Refunds for Courses
To receive a full refund users must submit a completed refund request within 7 days of purchasing a course. To receive a refund minus a 15% refund fee users must submit a completed refund request within 60 days of a course purchase. Users seeking a refund between 7 to 60 days of course purchase must provide proof of completing all items on the MX Business Start-Up Checklist. This proof can be emailed to office@greasepilot.com. Grease Pilot does not offer refunds past 60 days from course purchase.
6. Refunds for Mechanic Portal Subscription
Due to the nature of Grease Pilot mechanic portal subscriptions we do not provide refunds. The data users receive when getting a subscription is not returnable (customer lists, downloadable aircraft manuals). Therefore the customer has already received the value. Users can however cancel at anytime in their account or by emailing Office@greasepilot.com
7. Complaints about these Terms and Conditions
Complaints about these Terms and Conditions should be made by e-mail to office@greasepilot.com
8. Responsibility for Loss
Users are responsible for and will indemnify and hold Grease Pilot harmless from and against any and all liability, claims and losses resulting from your actions in connection with using a Grease Pilot course and/or your breach of these terms and conditions.
9. General Disclaimer and Grease Pilot Rights
Reference materials and links provided in the course are provided by Grease Pilot. Grease Pilot does not assume responsibility or liability for the accuracy or completeness of content contained in reference materials or links. Grease Pilot does not endorse any product, service or organization referenced. The opinions expressed in a course are solely the opinions of Grease Pilot.
10. Length Of Course Access
When Users purchase access to a course then users will have lifetime access to that course. Grease Pilot reserves the right to discontinue a course if Grease Pilot is unable to support the course for any reason. Users will be notified via their account registered email with a notice of course discontinuation. Users who purchased a course 30 days or less prior to course cancelation will receive a refund minus a 15% refund fee.
11. Phalanx Job board Access
Job leads are available on the Phalanx Job board for one year.
12. Attestation
Grease Pilot will deny course access to any User who does not agree to these terms and conditions. Further, Grease Pilot reserves the right to terminate access to any individual who does not abide by these terms and conditions.
13. Disputes
If a mutually-satisfactory outcome, course of action, or conclusion cannot be reached, or any other kind of dispute arises, then user agrees that it will be resolved individually, without resort to any form of class action. If a dispute can’t be settled individually then the dispute shall be settled by binding arbitration in the state of Iowa. An award of arbitration may be confirmed in a court of competent jurisdiction.
14. Entire agreement
These Terms and Conditions, shall constitute the entire agreement between User And Grease Pilot concerning User registration and participation in a Course.
15. Revision of Terms
We reserve the right to revise these Terms (including Policies) at our sole discretion from time to time. These revisions will become effective immediately on being posted to the Website.
16. Severability
In the event that any part of these Terms is found to be partially or fully unenforceable, this will not affect the application or enforceability of the remainder of these Terms and Conditions.
17. Contact Us
Grease Pilot welcomes your questions or comments regarding these Terms and Conditions:
Email Address: office@greasepilot.com
T&C Rev. 4 Effective as of 04/23/26