1. General
User is referred to in this text as any individual who visits Greasepilot.com or uses Grease Pilot products and/or services. The Greasepilot.com (referred to in this text as “Grease Pilot”) is comprised of various web pages operated by MAS Aviation LLC DBA Grease Pilot (“Greasepilot.com”). Grease Pilot is offered to you conditioned on your acceptance without modification of these terms and conditions. To access the online course, you must read and agree to these Terms and Conditions. The term “course” includes the course modules, lessons, web pages, videos, and any other content accessed when you purchase access to a Grease Pilot Course. Your use of greasepilot.com constitutes your agreement to these Terms and Conditions. Please read these terms carefully, and keep a copy of them for your reference.
2. Use of Course Materials
All course materials, along with references used in or related to the course, are the property of Grease Pilot or of third parties. As an course registrant, users may view and read all materials that are part of the course. Users may also print any or all screen and pdf file pages for Users personal use in taking the course, but Users may not share, communicate, publish or in any manner distribute to other parties the course, login and password, readings, references, links or any other materials. These terms and conditions regarding use of materials apply upon registration for the course, while Users are taking the course, and upon and after completing, withdrawing from or terminating the course.
3. Electronic Communications
Visiting greasepilot.com or sending emails to Grease Pilot constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
4. Refunds for Courses
To receive a full refund users must submit a completed refund request within 7 days of purchasing a course. To receive a refund minus a 15% refund fee users must submit a completed refund request within 60 days of a course purchase. Users seeking a refund between 7 to 60 days of course purchase must provide proof of completing all items on the MX Business Start-Up Checklist. This proof can be emailed to office@greasepilot.com. Grease Pilot does not offer refunds past 60 days from course purchase.
5. Refunds for Mechanic Portal Subscription
Due to the nature Grease Pilot mechanic portal subscriptions we do not provide refunds. The data users receive when getting a subscription is not returnable (customer lists, downloadable aircraft manuals). Therefore the customer has already received the value. Users can however cancel at anytime in their account or by emailing Office@greasepilot.com
5 Complaints about these Terms and Conditions
Complaints about these Terms and Conditions should be made by e-mail to office@greasepilot.com
6. Responsibility for Loss
Users are responsible for and will indemnify and hold Grease Pilot harmless from and against any and all liability, claims and losses resulting from your actions in connection with using a Grease Pilot course and/or your breach of these terms and conditions.
7. General Disclaimer and Grease Pilot Rights
Reference materials and links provided in the course are provided Grease Pilot. Grease Pilot does not assume responsibility or liability for the accuracy or completeness of content contained in reference materials or links. Grease Pilot does not endorse any product, service or organization referenced. The opinions expressed in a course are solely the opinions of Grease Pilot.
8. Length Of Course Access
When Users purchase access to a course then users will have lifetime access to that course. Grease Pilot reserves the right to discontinue a course if Grease Pilot is unable to support the course for any reason. Users will be notified via their account registered email with a notice of course discontinuation. Users who purchased a course 30 days or less prior to course cancelation will receive a refund minus a 15% refund fee.
9. Attestation
Grease Pilot will deny course access to any User who does not agree to these terms and conditions. Further, Grease Pilot reserves the right to terminate access to any individual who does not abide by these terms and conditions.
10. Disputes
If a mutually-satisfactory outcome, course of action, or conclusion cannot be reached, or any other kind of dispute arises, then user agrees that it will be resolved individually, without resort to any form of class action. If a dispute can’t be settled individually then the dispute shall be settled by binding arbitration in the state of Iowa. An award of arbitration may be confirmed in a court of competent jurisdiction.
11. Entire agreement
These Terms and Conditions, shall constitute the entire agreement between User And Grease Pilot concerning User registration and participation in a Course.
12. Revision of Terms
We reserve the right to revise these Terms (including Policies) at our sole discretion from time to time. These revisions will become effective immediately on being posted to the Website.
13. Severability
In the event that any part of these Terms is found to be partially or fully unenforceable, this will not affect the application or enforceability of the remainder of these Terms and Conditions.
14. Contact Us
Grease Pilot welcomes your questions or comments regarding these Terms and Conditions:
Email Address: office@greasepilot.com
Effective as of 11/16/2022